✉ Help & Support Center
Get In Touch With Us
Have queries regarding a casino welcome promotion, licensing data, policy audits, or partnership requests? Send a message to our support desk.
Operational Channels
General Supportsupport@casinofocuspoint.com
Partnership & Mediamedia@casinofocuspoint.com
Legal & Compliancecompliance@casinofocuspoint.com
Office Hours
- Monday - Friday: 09:00 - 18:00 (GMT)
- Saturday: 10:00 - 14:00 (GMT)
- Sunday: Closed
- Emails received outside office hours will be logged and prioritized for the following business day.
Corporate Address
Brit Casino Hub Ltd.85 Great Portland Street
London, W1W 7LT
United Kingdom
Frequently Asked Questions
How fast do you reply?We aim to respond to all inquiries within 24 hours during standard business days.
Can you resolve disputes with casinos?While we can offer guidance, we cannot intervene in player-operator disputes. Please contact the casino directly or the UKGC.
